Privacy Policy – Bookplay247.com

At Bookplay247.com, we view your privacy as a fundamental part of the guest experience. Just as we focus on comfort, service, and entertainment, we also ensure that your personal details are handled with discretion, care, and the highest security standards—whether you’re staying with us or interacting online.

This policy explains what information we collect, how it is used, and the protections we have in place to keep it secure.

Information We Collect

Reservations & Guest Records

When you reserve a room, enroll in membership programs, or enjoy our hospitality services, we may request details such as your name, contact information, and preferences. This allows us to deliver experiences that feel tailored to you.

Digital Activity

As you navigate our website, we may collect technical data like browser type, IP address, and browsing patterns. These insights help us improve site performance and maintain online safety.

How We Use Your Information

Personalized Stays

Your information helps us recommend dining, entertainment, and services that match your interests, ensuring every visit feels unique.

News & Offers

With your permission, we may share promotions, event invitations, or updates designed to enhance your future experiences with us.

Operations & Safety

Your data also helps us manage our daily operations, safeguard our guests, and meet regulatory requirements.

Sharing Your Information

Trusted Service Providers

We sometimes partner with companies that process payments or manage bookings. These providers are contractually obligated to handle your information responsibly and securely.

Legal Requirements

In rare cases, we may share information when required by law or when necessary to protect the safety of guests and staff.

How We Protect Your Data

Bookplay247.com uses multiple layers of protection—including encryption, firewalls, and controlled system access—to defend your information from unauthorized use.

Your Choices & Rights

Access & Control

You may contact us at any time to review, update, or request deletion of the information we hold about you.

Communication Preferences

Guests can unsubscribe from promotional emails or change their communication settings whenever they choose.

Policy Updates

We may update this Privacy Policy from time to time to reflect new services or legal requirements. Any changes will be posted here, and significant updates may also be shared directly with you.